The flexi customer model allows you to use library services even when you can’t visit the library
Flexi customer model makes using library services easier when you are unable to go to the library yourself.
Visiting the library may be difficult or even impossible in some situations. Illness, disability or impaired mobility may make it difficult to access the library.
If you or your relative or friend have a hindrance that makes personal library visits difficult, you can apply for a flexi customer account. The flexi customer model means that the customer will authorise someone else to visit the library on their behalf.
Overdue fees will not be charged for the loans of flexi customers, and their outstanding fees will not be collected. However, the loan periods and renewals will be the same as for other customers.
You can register as a flexi customer at any Helmet library. To register, you need the personal information of both the authoriser and the authorised person. You can fill the registration form at a library or home.
It remains possible to use the library services on another person’s behalf under a power of attorney. Customers may also use the home library services.
Read and listen online
The library offers thousands of books, audiobooks, magazines and newspapers in electronic format. You can find, for example, new literature in English and Finnish as well as newspapers and magazines in many languages. To acces the e-resources you need a Helmet library card, internet access and a computer or mobile device.
Find music online
Helmet libraries offer their customers three Naxos music services.
- In Naxos Music Library you can find classical music as well as some folk music and older jazz and blues.
- Jazz has its own service, Music Library Jazz, which holds thousands of jazz albums from different eras.
- World Music Library holds world music.
You need a Helmet library card to access the services.
With Medici.tv's video service, you can watch thousands of top-quality videos of concerts, operas and ballets, as well as documentaries and teaching materials.